Book Description
Master the basics of VoIP (Voice over IP) implementation with the Cisco authorized self-study book for CVOICE foundation learning
- Master the basics of VoIP (Voice over IP) implementation, management and troubleshooting
- Prepare for the CVOICE 642-432 exam as you earn your CCVP certification
- Learn from additional content that challenges readers on the harder aspects of this technologies, and goes beyond the Cisco curriculum materials with real-world implementation examples
The second edition of Cisco Voice Over IP (CVOICE) provides readers with all the critical information needed to implement and support data and voice integration solutions at the network-access level. In addition, this book prepares the reader for the CVOICE certification exam 642-432, which applies to multiple Cisco IP Telephony Specialist certifications and the Cisco Certified Voice Professional (CCVP) certification. The book is based on the 5.0 curriculum, and has extra coverage on particularly tough areas of that course, such as H.323 gateway/gatekeeper and QoS configuration. This book will serve readers as a valuable study aid and an invaluable theory, configuration, and troubleshooting reference. Coverage starts with a review for readers new to voice technologies and continues with in-depth information on implementation, concepts and protocols, call control models available, roadblock and troubleshooting strategies, and QoS issues. The book also expands beyond the curriculum to cover topics such as WRR, AutoQoS on a Catalyst switch, LFI, using MQC to configure classification, marking, LLQ, WRED, policing, and shaping. How does the book differ from the previous edition? It includes updated coverage of voice technologies, IOS version 12.3 updates including AutoQoS, H.323 enhancements, MGCP enhancements, and SIP enhancements, and practical editorial elements like hands-on lab exercises and configuration examples are given greater emphasis.
About the Author
Kevin Wallace, CCIE No. 7945, CCSI, CCVP, CCNP, CCDP, MCSE 4, CNE 4/5, is a full-time instructor for Thomson NETg. With 17 years of Cisco internetworking experience, Kevin has been a network design specialist for The Walt Disney World Resort and a network manager for Eastern Kentucky University. Kevin holds a bachelor of science degree in electrical engineering from the University of Kentucky. Among Kevin?s other publication credits are Voice over IP First-Step, CCDA/CCDP Flash Cards and Exam Practice Pack (coauthored with Anthony Sequeira), CCIE Routing and Switching Flash Cards and Exam Practice Pack (coauthored with Anthony Sequeira), and Cisco IP Telephony Flash Cards and Exam Practice Pack, all of which are available from Cisco Press. Additionally, Kevin authored the Cisco Enterprise Voice over Data Design (EVoDD) 3.3 course, was a contributing author for the Cisco IP Telephony Troubleshooting (IPTT) 2.0 course, and has written for Cisco's Packet magazine. Kevin also holds the IP Telephony Design Specialist, IP Telephony Operations Specialist, and IP Telephony Support Specialist CQS certifications.